Privacy Policy

When you contact us through our website, by phone, or in person, we may collect:


• Your name
• Phone number
• Email address
• Property address
• Details of the plumbing service you're enquiring about

Enquiries submitted through our website are sent directly to us. We may also collect information when you call, email, or visit our shop directly.


Our website may use cookies or analytics tools to understand how visitors use the site.

We use your information to:


• Respond to your enquiry and provide a quote
• Schedule and carry out plumbing work
• Maintain records of work completed for our customers
• Contact you about your enquiry or existing job

We don't sell or trade your personal information. We may share it with:

• Trades, suppliers, or contractors directly involved in completing your job, where necessary
• Government bodies or authorities where required by law

Your information is stored securely in our business systems. We take reasonable steps to protect it from misuse, loss, and unauthorised access.

You can request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below.

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Privacy Policy‎

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